Your information

Privacy policy

How we handle the details you share when asking for a quote or selling a vehicle.

Last updated: October 24, 2026

Cash for Cars St. Albert (“we”, “us”) respects your privacy. This policy explains what personal information we collect when you visit cashforcarsstalbert.ca, request a quote or sell us a vehicle, how we use it and the choices you have.

Information we collect

Contact details: your name, phone number, email and vehicle location when you use a form, call, text or email.
Vehicle details: year, make, model, VIN, condition, photos and other information you share.
Sale records: bill of sale details and identification collected when you sell us a vehicle.
Payment details: information needed to send an e-transfer if you choose it.
Website data: standard server information such as IP address, browser type, requested pages and referring site.

How we use it

To give you a quote and arrange pickup.
To complete the purchase, prepare the bill of sale and pay you.
To meet applicable transaction and record-keeping requirements.
To respond to questions and provide customer service.
To understand website use and improve it.

We do not sell your personal information.

When we share information

With service providers who help us run the business, such as hosting, email, phone and form delivery providers.
With recyclers or authorities when required for a transaction or by law.
When required by a court order or valid law-enforcement request.

Cookies and analytics

The site may use essential browser or hosting technologies needed to operate. If analytics tools are added, this section will be updated to describe them. You can block or delete cookies in your browser settings.

How long we keep it

Our intended retention period for quote requests is 12 months. Sale records may be kept longer to meet legal and business record requirements. When records are no longer needed, we securely delete or destroy them.

How we protect it

We use reasonable physical, electronic and administrative safeguards to protect personal information. No transmission or storage method is completely secure.

Your choices and rights

You may ask to see the personal information we hold about you, request a correction or withdraw consent for uses that are not legally required. Contact us below.

Contact

Privacy questions or requests:
Cash for Cars St. Albert
info@cashforcarsstalbert.ca
(780) 699-7175

Changes to this policy

We may update this policy from time to time. The “last updated” date above shows when it last changed.